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      Latest Posts

      Product News
      4 min read

      Designed for Keeping People in the Loop: Inside KnowledgeLake 4.3

      October 14, 2026 KnowledgeLake is document-centric AI workflow automation. That description puts the emphasis where our... Read More
      ECM Modernization
      6 min read

      ECM Is Not Dead, But It's No Longer Enough

      September 28, 2026 Every few years, somebody in this industry holds a funeral for Enterprise Content Management (ECM). I have... Read More
      Automation
      3 min read

      KnowledgeLake Named a Disruptor in the 2026 Infosource Global Capture & IDP Vendor Matrix

      September 10, 2026 Infosource just named KnowledgeLake a Disruptor in its 2026 Global Capture & IDP Vendor Matrix. If you've... Read More
      document management
      7 min read

      What to Fix First in SharePoint Document Chaos

      August 27, 2026 The sharpest question I have heard in a SharePoint review came from an auditor. She asked for a list of every... Read More
      Cost Management
      8 min read

      Operators Are the Most Underrated Intelligence in Any Automation Program

      August 18, 2026 Many automation initiatives are built on the belief that humans are simply a temporary step on the path to... Read More
      document management
      6 min read

      What Actually Matters in IDP This Year (Hint: It Is Not Accuracy)

      August 11, 2026 I read a lot of IDP vendor content, and most of it is still fighting the last war. Accuracy benchmarks.... Read More
      Cloud
      7 min read

      RPA Was the Wrong Answer: What AI Agents and UI Automation Get Right

      August 3, 2026 I wrote a post on this blog back in 2019 explaining the difference between RPA, machine learning, and AI. At... Read More
      document management
      7 min read

      The Missing Layer: Why Document Intelligence Has to Trigger Action, Not Just Output

      July 16, 2026 Speed is not the same thing as progress. Read More
      Featured
      7 min read

      Your AI Strategy Is Failing. Here’s Why.

      July 6, 2026 There is a pattern I have seen too many times to ignore. The demo impresses. The board gets excited. The... Read More
      Cloud
      10 min read

      Build vs. Buy: Why the Math Changed Less Than You Think

      June 30, 2026 A version of this conversation is happening in almost every IT leadership meeting I sit in lately. The... Read More
      Automation
      7 min read

      The Myth of "Best-of-Breed" in Document Automation

      June 18, 2026 I have watched the best-of-breed argument play out at dozens of enterprises, and it almost always follows the... Read More
      Automation
      8 min read

      Why "Human-in-the-Loop" Is Not a Safety Net: It’s a Design Principle

      June 11, 2026 Most vendors treat human-in-the-loop as a fallback. The AI processes a document, assigns a confidence score,... Read More